Awards & Accomplishments

Throughout our 20+ year history, PAF has lead the industry in patient-focused services and been able to provide insight on the barriers experienced by patients as a result of the healthcare  system.   Many times our day-to-day work catches the attention of others who work to honor organizations and people who are making an impact in their community. 

Significant Achievements & Awards

Seventh Annual Case In Point Platinum Awards: Honorable Mentions

Patient Advocate Foundation (PAF) received three honorable mentions by Decision Health, a division of Access Intelligence, for the work done in the field of case management and patient services.

Patient Advocate Foundation’s FoundationACCESS CareLine, Komen Treatment Assistance Fund, and Qualtrics Studies: Targets Health Date Collection all received honorable mentions for the seventh annual Case In Point Platinum Awards.

FoundationACCESS CareLine supports patients by helping them access care consistent with the genetic characteristics of their disease, particularly for disease where great need exists for better treatment options.

Komen Treatment Assistance Fund provided funds to those with breast cancer on behalf of Susan G. Komen.

Qualtrics Studies: Targets Health Date Collection provided PAF the ability to not only track and trend date, but also identify areas for improvements and to contribute to change efforts.

Sixth Annual Case In Point Platinum Award: Case Management

Patient Advocate Foundation’s (PAF) professional case managers were honored by Dorland Health, a division of Access Intelligence, with a Case In Point Platinum Award recognizing utilization management programs for their case management team.

The sixth annual awards program held at the Hyatt Regency in Baltimore, MD., on May 7, 2015, drew attention to the great work being done in the field of case management.
Patient Advocate Foundation’s case management team provides caring and compassionate assistance to patients facing an insurance denial.

In 2014, case managers with PAF obtained more that $22 million in debt relief to patients for denials and appeals assistance in more than 26 distinct issue categories.

Sixth Annual Case In Point Platinum Award: Disaster Support Initiative

Patient Advocate Foundation’s (PAF) professional case managers were honored by Dorland Health, a division of Access Intelligence, with a Case In Point Platinum Award recognizing social work programs for their Disaster Support Initiative.

The sixth annual awards program held at the Hyatt Regency in Baltimore, MD., on May 7, 2015, drew attention to the great work being done in the field of case management.

Patient Advocate Foundation’s Disaster Support Initiative launched in May 2013 to serve patients impacted by the Boston bombing and the West Texas explosion. Since its inception, the department has served 77 patients and negotiated more than $137,932 in debt –crisis relief.

Fifth Annual Case In Point Platinum Award: MedCareLine

Patient Advocate Foundation’s professional case managers were honored by Dorland Health, a division of Access Intelligence, with a Case In Point Platinum Award recognizing outstanding integrated case management through the MedCareLine division with the company.

The fifth annual awards program held at the Gaylord National Resort & Convention Center in National Harbor, MD., on May 5, 2014, highlighted those organizations in the healthcare community that best represent innovation, success, and creativity in providing the best possible care to patients in need.

Patient Advocate Foundation’s MedCareLine division is specifically crafted to provide hands=on navigation and guidance to patients who are experiencing barriers to care. The case managers work collaboratively to seek effective resources and solutions for the length of the patients’ illness.

In 2013, the MedCareLine divisions served 2,817 patients, resulting in 60,615 documented interactions to solve 4,810 healthcare issues.

Forth Annual Case In Point Platinum Awards: Case Management

Patient Advocate Foundation’s (PAF) professional case managers were honored by Dorland Health, a division of Access Intelligence, with a Case In Point Platinum Award recognizing outstanding case management organizations that are making a difference in the complex world of healthcare.

The fourth annual awards program held at the Gaylord National Resort & Convention Center in National Harbor, MD., on May 7, 2013, highlights the innovation and creative work across the healthcare system that is striving to improve access, wellness, and safe transitions of care throughout the care continuum.

Patient Advocate Foundation’s case managers were awarded for their services as active liaisons between patients and their insurer, employer, and creditors to resolve insurance, job retention, and debt crisis matters relative to their diagnosis of a chronic, life-threatening, or debilitating disease.

In 2012, PAF served 127,808 patients, negotiated over $26 million in debt relief and made 1,418,219 contacts on behalf of patients.

GuideStar

PAF has earned tthe #GuideStarPlatinum Seal of Transparency, showcasing the progress and results we’re making toward our mission! We are proud to share our key metrics with the world and highlight the impact we’re having. We want to give donors and funders an alternative to simplistic financial ratios to evaluate us.   Check out our GuideStarUSA profile to learn more about us: https://www.guidestar.org/profile/54-1806317.

Charity Navigator

Founded in 2001, Charity Navigator has become the nation’s largest and most-utilized evaluator of charities. In their quest to help donors, Charity Navigator’s team of professional analysts examine tens of thousands of non-profit financial documents and used this knowledge to develop an unbiased, objective, numbers-based rating system to assess over 9,000 of America’s charities. Charity Navigator provides these ratings so that charitable givers/ social investors can make intelligent giving decisions, and so that the nonprofit sector can improve its performance.

Specifically, Charity Navigator’s rating system examines two broad areas of a charity’s performance; their Financial Health and their Accountability & Transparency.  Ratings show givers how efficiently they believe a charity will use their support today, how well it has sustained its programs and services over time and their level of commitment to good governance, best practices and openness with information.