PAF ay pinagsama-sama resources kalamidad para sa mga na ang mga medikal na pag-aalaga at mga tahanan ay naapektuhan ng kalamidad, kabilang ang kamakailang hurricanes Florence, Hurricane Lane at wildfires. paghahanap "sakuna Mga Mapagkukunan" sa National Financial Resource Directory pamamagitan ng pag-click dito. ✕
Ang isang pambansang 501 (c)(3) non-profit kawanggawa na nagbibigay ng direktang serbisyo sa mga pasyente na may talamak, buhay pagbabanta at debilitating sakit upang makatulong sa pag-access ng pag-aalaga at paggamot na inirerekomenda sa pamamagitan ng kanilang doktor.
“Ako ay kaya sabik sa paglipas ng pagkawala ng aking insurance at ang aking kaso manager nagtutulog sa akin sa pamamagitan ng mga tagumpay at kabiguan at ginawa sigurado ako ay nanirahan sa isang magandang plano.”
Tulungan kaming patuloy na makatulong
mga pasyente makakuha ng access sa
mabutilthcare na kailangan nila.
What Do I Do kung hindi ko Puwede Kumuha ng Mga Sagot Mula sa aking Insurance Company?
Sometimes it’s not much fun trying to get answers out of your insurance company. Karaniwan, sa bawat oras na tawagan ka, you speak with a different customer service representative and you may get different answers to a question you have. This inconsistency is really frustrating and upsetting, but here are some tips that might help you communicate with your insurer.
But remember when speaking with them:
Keep track of your communications.Make sure that each time you speak with a representative, you are taking clear notes and jot down the date, time, who you spoke with, and the information they provided. Also see if you can get a reference number for the call.
Communicate effectively. Remember that your ultimate goal is to get your questions answered or concerns resolved! If you are met with resistance by the representative, simply restate your request in a different way. But try to keep calm and respectful, even if frustrated.
Be confident.You have the right to complete information regarding your health coverage. Your insurance company’s customer service representatives are there to assist you, and part of their job includes answering questions to your satisfaction.
Don’t be afraid to asset yourself. If you have tried discussing your question or concern with the customer service representative and still do not feel that your request was handled correctly or appropriately, don’t hesitate to ask for a supervisor.
At the end of the day, if you still don’t feel like your situation is being handled properly, your insurance company isn’t the only resource with all the answers. Get to know these key people who can aid you in your health journey:
Your employee benefits manager or human resources personnel